User Experience Research & Design

I have 20 years experience in user research and digital design for nonprofits and museums.

I earned a Master UX-Certification from the Nielsen/Norman Group, with specialties in research, management, and interaction. I have also trained with the Evaluators Institute in qualitative methods, monitoring, and evaluation.

Currently, I work at the United States Holocaust Memorial Museum in Washington, DC where I conduct user research online and in person, write research reports, recruit participants, design wireframes and prototypes for testing, and create design research artifacts for projects in both the digital and physical museum space. My background includes visual design and coding, and I love working with user interface designers and developers to meet audience needs.

Lynne in Portugal for a primate conference

My UX Research Skills

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