I have 20+ years experience in user research and digital design for nonprofits and museums.

I earned a Master UX-Certification from the Nielsen/Norman Group, with specialties in research, management, and interaction. I have also trained with the Evaluators Institute in qualitative methods, monitoring, and evaluation.

Currently, I work at the United States Holocaust Memorial Museum in Washington, DC where I conduct user research online and in person; and design wireframes, prototypes, and low-to-high fidelity designs for projects in both the digital and physical museum space. My background includes coding and visual design, and I love working with interdiscplinary colleagues to align audience needs with practical concerns.

Lynne in Portugal for a primate conference

Resume (PDF)

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UX Skills

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